Responsible Gaming —
Play Safe. Stay in Control.
At 57bd, we believe that gaming should always be an enjoyable, entertainment-first experience. Our Responsible Gaming programme provides every player in Bangladesh with the tools, information, and support they need to keep gambling fun, safe, and within healthy limits. 21+ only.
Gambling involves real money and carries the risk of financial loss. 57bd is strictly an 18+ platform — however, in line with Bangladesh community standards and our platform policy, we enforce a 21+ age restriction without exception. If you feel that gambling is negatively affecting your life, finances, or relationships, please use the tools and contacts listed on this page immediately.
Our Commitment to Responsible Gaming
57bd is one of Bangladesh's most recognised online casino and sports betting platforms, and with that recognition comes a profound responsibility. We are committed to maintaining a gaming environment where entertainment comes first, and where every player retains full control over their gambling activity at all times.
Our Responsible Gaming programme is not a checkbox exercise — it is a central part of how we operate. From the moment you create a 57bd account, you have access to a suite of protective tools designed to help you set boundaries, monitor your behaviour, and seek help if you ever need it. These tools are available 24 hours a day, seven days a week, including during Eid, Pohela Boishakh, BPL season, and every other period when promotional activity may be elevated.
We train our customer support team — available in English around the clock — to identify signs of problem gambling and to respond with empathy and practical guidance. No 57bd player should ever feel alone in dealing with a gambling concern. Whether you reach us by live chat or by email at [email protected], you will be treated with dignity and directed to the right help.
The 21+ Age Policy
The 57bd platform is exclusively for adults aged 21 years and above. We enforce this policy through a mandatory Know Your Customer (KYC) verification process that every player must complete before their first withdrawal is released. During KYC, you will be required to submit a government-issued ID — such as a National Identity Card, passport, or driving licence — that confirms both your identity and your date of birth.
Any account found to belong to a player under the age of 21 will be immediately suspended, all wagers will be voided, and any deposited funds will be returned to the source payment method. If you are a parent or guardian and believe a minor has accessed the platform, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act without delay.
We strongly encourage parents and guardians who share mobile devices or computers with younger family members to install parental control software that blocks access to online gambling platforms. Several free and low-cost solutions are available for both Android and iOS devices commonly used in Bangladesh.
Understanding Problem Gambling
Problem gambling — sometimes called gambling disorder — is a recognised behavioural condition in which a person's gambling activity begins to cause harm to themselves or to others around them. It can affect anyone, regardless of age, background, income level, or how long they have been gambling. Recognising the early warning signs is the most important first step toward regaining control.
Research consistently shows that problem gambling is most effectively addressed when it is identified early. The self-assessment checklist in the section below is designed to help you reflect honestly on your own gambling behaviour. There are no right or wrong answers — this is a private exercise for your own benefit.
How to Use Our Protective Tools
All Responsible Gaming tools at 57bd are accessible directly from your account dashboard after login. Navigate to Account Settings and select the Responsible Gaming tab. From there, you can activate deposit limits, session time limits, cooling-off periods, or a full self-exclusion. Changes to limits that make them more restrictive take effect immediately. Changes that loosen a previously set limit may require a waiting period as a safeguard against impulsive decisions made during an active gambling session.
If you are unable to access your account and urgently need to apply a self-exclusion or cooling-off period, contact our support team immediately via live chat or at [email protected]. Our agents are trained to process urgent Responsible Gaming requests as a top priority, ahead of other support queue items.
If gambling is causing you distress or financial harm, please stop playing immediately and contact our 24/7 support team at [email protected]. We can apply a self-exclusion to your account within minutes of your request.
Setting a session time limit is one of the simplest and most effective tools available. Even a 30-minute daily limit can significantly reduce the risk of gambling beyond your means. You can set one in your account dashboard right now.
Set your daily, weekly, or monthly deposit limit to match only what you can genuinely afford to lose. A good rule of thumb: your total gambling budget should never exceed 1–2% of your monthly household income.
Your Responsible Gaming Toolkit
57bd provides a comprehensive set of player-controlled tools to help you manage your gambling activity. All tools are free, instant to activate, and accessible from your account dashboard.
Deposit Limits
Set a maximum deposit amount per day, per week, or per month in Bangladeshi Taka (BDT). Once your limit is reached, no further deposits will be processed until the period resets. Reductions take effect immediately; increases require a 24-hour cooling period.
Session Time Limits
Specify the maximum number of hours or minutes you wish to spend on the platform in a single session. When your limit expires, you will be automatically logged out. An on-screen reminder appears 10 minutes before your session limit is reached.
Cooling-Off Period
Take a short break from gambling by activating a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During the cooling-off period, you cannot log in, deposit, or place any wagers. The period cannot be shortened once activated.
Self-Exclusion
Choose to self-exclude from 57bd for a period of 6 months, 1 year, 2 years, or 5 years. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot reopen the account until the period has fully expired.
Activity History
Review a full history of your deposits, withdrawals, wagers, and wins at any time from your account dashboard. Seeing your activity in plain numbers — not just as a momentary experience — is a powerful tool for maintaining perspective and healthy boundaries.
Reality Check Alerts
Enable periodic on-screen pop-up reminders that display how long you have been playing and your net result for the session. Available at 15-minute, 30-minute, or 60-minute intervals. These prompts help you pause, reflect, and decide consciously whether to continue playing.
How 57bd Protects Every Player
Responsible gaming is not just about tools — it's about a culture of care. Here's how our commitment to player welfare is built into every layer of the 57bd platform.
Mandatory Age Verification
Every player is required to verify their age before any withdrawal is approved. Government-issued identification is checked against submitted account details. Players found to be under 21 are removed from the platform immediately.
Proactive Monitoring
Our responsible gaming team monitors anonymised player behaviour patterns for signs of problematic play — such as chasing losses, sharp increases in deposit frequency, or extended session durations — and intervenes proactively where welfare concerns are identified.
No Predatory Marketing
57bd does not send promotional offers to players who are on a cooling-off period, have active self-exclusions, or have explicitly opted out of marketing. We do not use high-pressure tactics, countdown timers, or misleading bonus claims in our communications.
Trained Support Agents
Every member of the 57bd customer support team completes responsible gaming training before handling player interactions. Agents are equipped to identify distress signals, respond with empathy, and escalate cases to our specialist welfare team when needed.
Transparent Terms
Bonus terms, wagering requirements, and withdrawal conditions are written in plain English and displayed clearly before you opt in to any promotion. We do not bury unfavourable conditions in fine print or use deceptive formatting to obscure important information.
Secure and Fair Play
All games on the 57bd platform use certified Random Number Generators (RNGs) from licensed providers such as Pragmatic Play, Evolution Gaming, and Spribe. Return-to-player (RTP) percentages are publicly documented so you can make informed decisions about the games you play.
Are You Gambling Responsibly?
The following checklist is adapted from widely used problem gambling screening tools. Read each question honestly. If you answer "yes" to three or more questions, we strongly encourage you to speak with our support team or contact a professional gambling counselling service.
Remember: reaching out for help is a sign of strength, not weakness. Hundreds of Bangladeshi players successfully regain control of their gambling habits each year with the right support. You do not need to face this alone.
Gambling Self-Assessment Checklist
Answer honestly. This checklist is for your personal reflection — your responses are not recorded or shared.
Recognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. The signs below are commonly observed in people whose gambling has moved beyond recreational entertainment and begun to cause harm. Being aware of these patterns — in yourself or in someone you care about — is the first step toward getting help.
If you recognise any of these signs, please do not ignore them. Use the self-exclusion or cooling-off tools in your 57bd account, or contact our support team to discuss your options in complete confidence.
Support Is Always Available
Whether you need to apply a limit to your account, take a break, or simply talk to someone, help is available 24 hours a day, every day of the year — including during Eid, holidays, and BPL season.
Live Chat Support
Available 24/7 via the in-platform chat widget after login. Responsible Gaming requests are prioritised above all other support queue items. Our agents respond within minutes.
Email Support
Write to us at [email protected] with the subject "Responsible Gaming Request". All emails are acknowledged within 2 hours and fully resolved within 24 hours, Bangladesh Standard Time (UTC+6).
Account Dashboard Tools
Log in to your 57bd account, navigate to Account Settings, and select the Responsible Gaming tab to activate deposit limits, session limits, cooling-off periods, or self-exclusion instantly — no agent needed.
External Counselling
If you need professional counselling beyond platform-level tools, we encourage you to seek help from a qualified mental health or addiction counselling professional in your city — Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh.
Enjoy Gaming — Within Your Limits
57bd offers 500+ casino games, live cricket betting, and instant BDT transactions via bKash and Nagad — all in a safe, controlled environment. Use our Responsible Gaming tools to set your boundaries, then enjoy the experience with complete peace of mind. 21+ only.